“The best thing about massage is the ability to help someone in a way that they cannot completely do on their own, the first step [booking an appointment] is theirs to take, the rest of the steps I help them along the way.”


Massage Services

I offer the following kinds of massage:

Chair MassageDeep TissueSwedishPregnancy MassageSports MassageMedical MassageHot StoneShiatsuReflexologyJapanese MassageMyofascial ReleaseAcupressure.
State Certificate # 7862


Professional History

Michael 'Maiku' A. Braxton More Info: www.mbraxtonmassage.webs.com I am an enthusiastic, diligent individual who is goal oriented and works well with others or alone. I am very conscientious, thoughtful, and respectful, all the while paying very close attention to detail. I take a great amount of pride in my crafts, and how I personalize them for the client/guest. EXPERIENCE Assistant Clinic Administrator/Lead Massage Therapist, Massage Envy Spa SF, San Francisco, CA Feb ?12-Jun'13 (Full-time 50 hours per week) In-House Customer Service, Reception Duties. Hiring Duties, Scheduling for Staff of 35 Employees (Sales Associates, Massage Therapist and Estheticians,) Increased Gross Profit from 8,000 (Feb) to 75,000 (Present) Met sales goals, Kept client retention rate above 87% since inception. Sold Memberships and Retail. Provided On-site training for CMT?s Sales Associates and Esthticians. Educator and day to day schedule of an 11 room facility. Handled Customer Complaints, Hand-picked 75% of staff maintained a 65% staff retention in first six months. Kept an Overall score of 89% satisfaction with Retail Eyes (satisfaction survey moderator.) Handled day-to-day operations for front of house back of house delegated tasks to staff as need to suceeded. Motivated, educated, and orientated entire staff. Marketing, Promotions and built client relationships with surrounding Businesses and Hotels. Client Retention maintained at 83% Independent Contractor (CMT), Hyde Street Wellness Cooperative, San Francisco, CA May?11- Oct? 11 (Full-time) In-House Customer Service, Performing Massage and Reception Duties. Independent Contractor (CMT), LS&H Chiropractic, San Francisco, CA Jan ?11-Feb ?12 (Part-time) In-House Customer Service, Performing Massage Independent Contractor (CMT), SKIN by Elizabeth, Oakland, CA June ?10-Mar ?11 (Part-time) In-House Customer Service, Performing Massage and Body Treatments, Marketing and Promotions Owner (CMT), M. Braxton Massage Therapy, Nov ?07-Mar ?08; Apr ?09-Present Sacramento, CA/San Francisco, CA: Billing, Accounting, Bodywork, Marketing and Promotions, In-House and Telephone Customer Service, SOAP notes, Application of Therapies Independent Contractor (CMT), Body Recess, Sacramento, CA Mar ?08-Apr ?09 CMT: Massage and Body Treatments. SOAP notes, Treatment Plans, Client Follow-up via email. Chiropractor Assistant: In-House and Telephone Customer Service, Application of Therapies Supervisor (CMT), The Way Within, Sacramento, CA Dec ? 06-Nov ?07 Interviewing and Hiring of Massage Staff, Training Massage Staff in services, In House and Telephone Customer Service and Reception. Performing Bodywork and Treatments, Client Education on services and products. - Promoted in Two Months; Created and Implemented Marketing Strategy which increase productivity 5.5% - Assistant Manager (CMT), Mellow Me Out, Sacramento, CA Sept ?05-Oct ?06 Manager: Payroll; Preparation and Verification, Event Planning. Reception; In-House, Telephone, and Inventory, Billing. -Summarized software manual into Day-To-Day booklet in 20 hours- CMT: Performing Massage and Body Treatments, Client Assessments and Education -Maintained a 75% Productivity level after first week of hire consisting of regular up-selling of product and services - EDUCATION High Tech Institute, Sacramento, CA Massage Therapy (820 hours) Merced Junior College, Merced, CA Major: English and Theatre Arts MASSAGE SKILLS Detailed Focus: Deep Tissue, Swedish, Tui Na, Prenatal, Sports, Trigger Point Therapy, Reflexology, Hot Stone General Focus: Aromatherapy, Shiatsu, Polarity, Geriatric, and Hydrotherapy Graduate of High-Tech Institue, class of 2005.

Merced College 1999-2002 English and Theatre Arts