Massage Therapist: 03/2013-Present Body Essentials Day Spa - Chino Hills, CA -Perform Swedish, Deep, Combo, Body Masque (Wrap), and Body Scrub -Provide consistent professional spa massage and body treatments compliant with spa protocols -Uphold the standards of hygiene and sterilization as directed by law and the spa's policies and procedures -Possess the aptitude to work with no direct supervision -Handle clients queries and concerns efficiently and politely -Provide exact, suitable and instant responses to all requests by clients Massage Therapist: 10/2012-01/2013 Massage Envy Spa - Westlake Village, CA -Performed consecutive 50 and 80 minute quality massage therapy sessions -Educated guests about individual massage and body treatment needs and other services available -Served customers quickly while maintaining a cheerful attitude in a high-stress workplace -Maintained client confidentiality and sensitivity to age and gender related during all client interactions -Maintained positive guest relations at all times while building clientele Federal Student Worker (Transcriptionist) : 06/2011-04/2012 Southern California University of Health Sciences - Whittier, CA -Greeted students, teachers and staff entering the office to ascertain the wants and needs of each person -Edited and sent out official transcripts using Jenzabar CX programming -Maintained a great attitude and attentiveness while working as part of a team -Demonstrated proficiency at handling high volume phone calls -Consistently received positive feedback from teachers and students, created repeat business by developing long-term relationships -Handled student complaints with tact and ease Massage Therapy Intern: 2011-2012 Health Center, Southern California University of Health Sciences - Whittier, CA -Performed 50-110 minute massage sessions -Entered S.O.A.P notes into client files -Provided safe, appropriate and effective massage techniques -Maintained professionalism and cleanliness of therapy room -Maintained complete knowledge of and comply with all policies, procedures, and standards of the health center